Assertiveness Skills Pack

27 Tried And Tested Training Activities For Improving Interpersonal Skills At Work. Making sure your behaviour and communication is assertive is invaluable in the workplace. But there is a fine line between non-assertive behaviour, assertive behaviour and aggression. Learning how to understand the impact of your behaviours on others and yourself.

Developing People: The Manager’s Role

20 People Development Activities for Managers This pack highlights the pivotal role managers and supervisors play in developing their people. Use the activities to help them view 'developing people' in the context of their own objectives and results. Get them to see the bottom line benefits and the enhancement of their own management skills. Show them how they can develop others and themselves in the process.

Evaluation Toolkit

The Complete Guide To Assessing The Effectiveness Of Training And Learning In Your Organization. These days, being able to demonstrate your contribution is more important than ever. You can use this pack to build a strong argument for investment and resources. Learn how to set objectives, measure improvements and evaluate results. There are case studies and working examples, and an impressive array of over 70 tools for instant use. The pack is based on the four-stage model of: assessing reaction...

Induction Toolkit

Get Your New Recruits Off To A Flying Start! Harness their enthusiasm, motivation and fresh ideas by settling them into the organization quickly. This Toolkit gives you everything you need to create a reliable, hassle-free and, above all, effective induction procedure that will work perfectly again and again—on every type of employee. It’s packed with resources to lead you speedily through the planning, design and organizational stages of creating a good induction policy. Checklists, memory aids...

Learning Needs Analysis

The Complete Guide To Getting Everyone Involved In Learning Needs Make a clear case for Learning Needs Analysis and use this knowledge to promote its many organizational benefits. Discover dozens of practical techniques for getting 'buy-in' from colleagues. Designing and using questionnaires jargon-free, with clear descriptions and explanations, this activity pack gives you the confidence you need in this key subject. Before long, you'll be winning commitment from senior managers and getting eve...

Light Bulb Learning

49 Energetic Activities To Invigorate Your Training Sessions Light Bulb Learning delivers 49 invigorating nuggets of learning—at your fingertips and ready to use. You can rely on these exhilarating training activities to foster an inspiring new climate of learning in your workplace. You'll find yourself dipping into this pack again and again, for proven activities that encourage the self-development of your people. These activities will provide increased insight into their own capabilities—skill...

New Trainer’s Toolkit

Tools, Techniques And Tips For The New-To-The-Job Trainer This Toolkit is the training resource for anyone new to training. It will guide you, support you and inspire you from the moment you open its pages. It provides exactly what so many new trainers have been asking for: key training techniques, clearly explained—and thoroughly tested by an experienced trainer. You'll want to use this pack again and again to dip into the ideas and tips it contains. You'll quickly learn how to deliver any type...

Storytelling For Trainers

50 Short Stories And 175 Related Activities To Aid Memory And Enhance Learning. Learn how to use story-based activities as catalysts for learning with this superb training resource. As well as containing tips and tricks on choosing, using and delivering stories, you’re also provided with 50 versatile stories to augment virtually any training session. Each story covers a number of different training topics and key learning points so you can choose the ones that are most appropriate to your messag...

Trainer’s Treasure Trove

An Inexhaustible Goldmine Of Ideas To Spice Up Your Training! Do you collect useful ideas? You know the kind of thing: an energizer you've just seen that you'll use for your next customer care course, a role play you use for communication skills courses, a team challenge ready to fill a planned or unexpected space in a session. Now imagine the value of having someone else's great collection ready at your fingertips too! The Trainer's Treasure Trove is a remarkable collection of ideas, tactics, t...

Training Games For Trainers

135 Practical Games That'll Give Your Training The Fun-Factor Help your people learn more effectively through play - and enjoy themselves at the same time! This is our most popular Trainer Pack! Use these 135 confidence-boosting and enjoyable games that will energize, stimulate and liven up any training session. There are pages and pages of confidence-boosting and enjoyable games that will energize, stimulate and liven up any training session. You'll engage your participants' whole brains and bo...

Training That Sticks!

50 Creative Ways To Make The Most Of Post-It® Notes This unique resource gives you 50 creative approaches for using Post-it® Notes to make your training sessions more participative, more effective and more powerful. With Training that Sticks! you'll involve everyone. You'll get everyone contributing. And you'll get evident, measurable results from your training, planning and team working sessions. These are effective, powerful ideas that really do produce positive outcomes. And there are ideas h...

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