27 Tried And Tested Training Activities For Improving Interpersonal Skills At Work.
Making sure your behaviour and communication is assertive is invaluable in the workplace. But there is a fine line between non-assertive behaviour, assertive behaviour and aggression. Learning how to understand the impact of your behaviours on others and yourself.
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Performance Appraisal
Communication Skills
22 Practical Activities For Developing Communication Skills
Essential, effective communication skills for EVERYONE! With Communication Skills, you've got all the essential skills of communication covered-including much-needed skills development for the modern channels of communication that are becoming part of everyday working life. Includes effective use of e-mail, voice-mail and audio conferencing—at your fingertips.
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Counselling Skills At Work
20 Activities For Developing Practical Counselling Skills
This pack outlines the practical benefits of using counselling skills in a work context using a straight forward, jargon free approach.
Participants learn how counselling skills can be applied in a variety of different situations, such as coping with change, managing stress, giving and receiving feedback and conducting performance reviews.
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Developing People: The Manager’s Role
20 People Development Activities for Managers
This pack highlights the pivotal role managers and supervisors play in developing their people. Use the activities to help them view 'developing people' in the context of their own objectives and results. Get them to see the bottom line benefits and the enhancement of their own management skills. Show them how they can develop others and themselves in the process.
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Evaluation Toolkit
The Complete Guide To Assessing The Effectiveness Of Training And Learning In Your Organization.
These days, being able to demonstrate your contribution is more important than ever. You can use this pack to build a strong argument for investment and resources. Learn how to set objectives, measure improvements and evaluate results. There are case studies and working examples, and an impressive array of over 70 tools for instant use. The pack is based on the four-stage model of: assessing reaction...
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Skills Of Appraisal And Performance Review
19 Activities That Show You How To Set Up And Implement A Modern Appraisal System
Are you implementing a new appraisal system or updating and improving the one you have?
This Activity Pack shows managers and supervisors how a performance review appraisal provides a powerful communication system, enhances interpersonal skills and helps to promote an open and honest employee relations climate. It can also ensure that the personal development of the employee is in line with the business needs of th...
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The Facilitation Toolkit
24 Self-Study And Group Sessions For Facilitators
Anyone who wants to understand more about the role of facilitation in organizations will benefit from working through this toolkit. It provides you with a collection of activities to assist group processes. Designed to be flexible, this toolkit can be used as a self-study guide or for developing others in all the skills and techniques they'll need to facilitate more effectively. The 24 sessions cover all of the core skills, tools and techniques y...
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Training That Sticks!
50 Creative Ways To Make The Most Of Post-It® Notes
This unique resource gives you 50 creative approaches for using Post-it® Notes to make your training sessions more participative, more effective and more powerful.
With Training that Sticks! you'll involve everyone. You'll get everyone contributing. And you'll get evident, measurable results from your training, planning and team working sessions.
These are effective, powerful ideas that really do produce positive outcomes. And there are ideas h...
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